Quick FAQs

BridgepointJA is an authorized loan referral agency that acts as an intermediary between you and lenders. We take the hassle out of loan searching and we navigate our network of lenders to give you access to the most appropriate lender for your goals.

Once you have submitted your completed documents a loan decision will be made within (3) three business days. If there is a delay, a loan agent will contact you to request further information.

90% of processing can be done online. However where documents need to be signed and information verified, you will need to be present to complete the application

Payments are processed directly via the lender that is selected to grant you the loan. Usually most lenders have relationships with payment providers such as Bill Express or Paymaster to make it more convenient for you to pay. At Bridgepoint we also take that into consideration when selecting the correct lender for your application.

All loan applications that we process have a few basic documents that need to be submitted. These are: Valid Identification (Driver's License, Government ID or Passport); A Taxpayer Identification Number (TRN),; A job letter if employed; Bank statements for at least 6 months to a year; At least 3 months of pay slips

All loan applications that we process have a few basic documents that need to be submitted. These are: Valid Identification (Driver's License, Government ID or Passport); A Taxpayer Identification Number (TRN),; A job letter if employed; Bank statements for at least 6 months to a year; At least 3 months of pay slips

Absolutely. This can lower your monthly payments. The additional borrower must also meet the necessary requirements to acquire the loan

BridgepointJA does not charge the borrower a fee. We earn money from the lenders with whom we are negotiating with on your behalf.

The referral process is relatively quick. Once you submit your information accurately, we typically match you with a lender within 48 hours, depending on your specific requirements.

Typical fees include: Late Payment Fees, if you miss a payment. Loan Origination Fees, when starting to process the loan. And at times, some may even charge interest on late payments.

Once your information is submitted, the lender will contact you directly. If you haven’t heard back, feel free to contact our support team, and we’ll assist in following up.

If you have more questions or need assistance, you can contact our support team via phone, email, or our online contact form. We’re here to help you throughout the process.